1. Information We Collect
We collect information you provide directly to us, such as when you:
- Register for a Rasoi-Tap account
- Use our QR ordering system
- Contact our customer support
- Subscribe to our services
Personal Information
- Restaurant name and business information
- Contact details (name, email, phone number)
- Payment and billing information
- Menu items and pricing data
Usage Information
- Order data and transaction history
- Customer ordering patterns and preferences
- System usage analytics and performance data
- Device information and IP addresses
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our QR ordering and POS services
- Process orders and payments
- Generate reports and analytics for your business
- Provide customer support and technical assistance
- Send service updates and important notifications
- Improve our services and develop new features
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With your consent or at your direction
- With service providers who help us operate our business
- To comply with legal requirements or court orders
- To protect our rights and prevent fraud or abuse
- In connection with a business transaction (merger, acquisition, etc.)
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data centers and cloud infrastructure
- Employee training on data protection practices
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on the type of information and legal requirements.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing activities
- Data portability where technically feasible
- Withdraw consent where processing is based on consent
7. Cookies and Tracking
We use cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalized services. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service may integrate with third-party applications and services. This privacy policy does not cover the practices of third parties, and we encourage you to review their privacy policies.
9. Children's Privacy
Our services are designed for businesses and are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes through our service or via email.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@rasoitap.com
- Phone: +91 7665511624
- WhatsApp: +91 7665511624